#PremiseCares

Throughout the coronavirus pandemic, Premise pharmacists have used proactive outreach to inform members of our services and provide them convenient and cost-effective care. One pharmacist called a team member who had been using her community pharmacy instead and introduced her to our Sync Your Care program. Sync Your Care allows our pharmacists to better track […]

Throughout the coronavirus pandemic, Premise Health pharmacy manager, Taylor Reed, has focused on finding opportunities to interact with members. Taylor has been working at the drive-up window and using medication pickups to familiarize himself with members and learn more about their health stories. One member shared that he finally had enough time to reflect on […]

Due to COVID-19, members have been staying home and attempting to limit trips to the store, which means that certain medications have become less accessible. During a routine phone call, one member inquired about whether or not her husband could take acetaminophen that expired two months prior. After outlining the potential risks, the pharmacist offered […]

Premise pharmacists continue to provide comprehensive care to patients during COVID-19 with medication refills, syncs and closeouts. When a patient complained of ongoing medication mix-ups at his community pharmacy, our Premise pharmacist assured him that she would call and get his prescriptions sorted even though he was not a member. Soon after, the patient returned […]

Throughout COVID-19, providers at our Premise Health wellness centers have been challenged with finding new and innovative ways to connect with members and provide high-quality care. Early in the pandemic, one provider was introduced to a married couple who were both high-risk and had symptoms concerning for COVID-19. One of our medical assistants, April Nennich, […]

Due to the decreased number of in-person visits during COVID-19, some Premise providers have had extra time to spend with their members. Whether coordinating referrals with specialists or finding COVID-19 testing sites for members, providers have continued to offer members high-quality, personalized care, even in a virtual capacity. When a member presented with symptoms that […]