Virtual Primary Care

Feeling better just got easier with virtual primary care available anytime and anywhere. Our digital-only healthcare service provides on-demand access to a team of dedicated providers who are available 24/7. It’s primary care that fits into members lives no matter when or where they need it.

The best in clinical quality, available virtually.

Premise Health is known nationwide for exceptional primary care experiences at our onsite and nearsite wellness centers. Through our Digital Wellness Center, we’re bringing that experience to members across the country. Fully remote employees, families looking for convenience, or simply anyone with a busy schedule will appreciate 24/7, 50 state access to the same holistic primary care you’ve come to expect from Premise – just virtual.


Get care on your time.

Don’t spend more time in a waiting room than you do speaking to your provider. See for yourself how easy it is for members to connect with a provider 24/7 using Get Care Now on the My Premise Health app.


The new standard for telehealth.

Dedicated care team

Visiting multiple physicians looking for a good fit is not the experience your people deserve. Our virtual care team can serve as your members designated primary care providers, so your people can build relationships with the same trusted expert at every virtual appointment. Say goodbye to repeating your medical history every time care is needed and say hello to virtual providers that know you personally.

Ongoing support

On top of treating symptoms that might prompt a visit, our providers also create personalized healthcare plans to monitor a member’s health on a consistent basis. Our providers become your member’s trusted ally to navigate the healthcare system and strive for better overall health. They’ll have peace of mind knowing they won’t get lost in the shuffle.

Fully integrated portal

Virtual primary care seamlessly integrates with our large range of services at over 800 in-person wellness centers across the country. One online portal and app, My Premise Health, brings together the digital and in-person experience all into one place. This allows providers in both places to easily access a member’s medical history and streamlines communication for all parties.

Whole-person healthcare

Our dedicated provider teams treat members holistically, keeping their values, beliefs, and lifestyle top of mind. We deliver the same high-quality whole-person care virtually that you’d expect from any of our in-person wellness centers. Considering social drivers of health in our approach, we account for the unique needs, experiences, strengths, and challenges of each individual and how those impact health and wellness.

Services available through virtual primary care:

    • Preventive care
    • Ergonomics
    • Chronic condition management
    • Medication management
    • Travel medicine
    • Wellness
    • Women’s health
    • Short-term illness
    • Behavioral health
    • General skin conditions
    • Pediatrics (ages 2+)

Virtual primary care and advanced primary care.

Advanced primary care is a fully integrated healthcare model that combines comprehensive in-person and virtual care to ensure better outcomes for members. Virtual primary care delivers on the promise of a seamless virtual experience, enhanced access for members and navigation support across the healthcare ecosystem. 

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What are members saying?

The convenience of the virtual consultation was very appealing; It saved me time and money no doubt. The entire process was very efficient…I was impressed by the overall experience, keep up the good work!

– Member in Tennessee

Virtual appointments are so helpful when I have back-to-back meetings and cannot attend in person… The care is top notch. I always see [the same provider] and she goes above and beyond with her concern for my care. I don’t want to go anywhere else! Thank you [employer] for providing this, otherwise, I probably would not be going anywhere else and my health may suffer.

– Member in Arizona

For the first time using Premise virtual [primary care], everything [that] was explained to me was simple, conversational and friendly… Everyone was so nice and pleasant, and I felt like they cared. I was so happy.

– Member in Tennessee

Digital health is more than convenience.

Learn about the past, present, and future.

Download the eBook

Interested in learning more?

Let’s talk about virtual primary care.

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